Privacy Policy

This Privacy Policy governs the manner in which Klang/Cinematique Instruments collects information collected from users (each, a "User") of the website ("Site") used, maintained and disclosed.

This privacy policy applies to the website and all products and services offered by Klang/ Cinematique Instruments.


We clearly point out that we do NOT sell, exchange or rent personal identification data of users to third parties!

Klang/ Cinematique Instruments may collect and use users' personal information when users visit our website, register or place an order. This information may include, but is not limited to Access times/ visited websites, contact details (e-mail) and payment details (bank account details, account details, payment history, etc.). This information is used for the following purposes:

1. non-personal information to operate, maintain and improve our website
2. user purchase information for carrying out customer service and for the preservation of evidence
3. name and e-mail address for sending periodic newsletters

to 1. Non-personal information:
In order to properly operate and maintain our website, we may collect non-personal identifying information about users whenever they interact with our website. Non-Personal Identifying Information may include the browser name, computer type and technical information about the user's means of connection to our site, such as the operating system and Internet service providers used and other similar information. This is done through:

a/ Web Browser Cookies - How we use cookies? Cookies are very small text files that are stored on your computer when you visit some websites. We use cookies to improve the user experience, track the contents of your shopping cart and remember where you are in the ordering process.
b/ use of tracking cookies: Klang/ Cinematique Instruments uses cookies and scripts of third parties, such as the system of Google Analytics. The user's web browser places cookies on his hard drive.for recording purposes and sometimes to track information about them.
c/ Reject cookies. You have the ability to accept or reject cookies. Most web browsers automatically accept cookies, but you can modify your preferences to decline cookies and to erase existing cookies from your device if you prefer. If you choose to decline and/or delete cookies, you may not be able to fully experience the features of Cinematique Instruments' websites or services that depend on cookies.

to 2. purchase information for users:
On our website we offer payment via PayPal. The provider of this payment service is PayPal (Europe) S.à.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter 'PayPal').

In order to successfully complete the payment process, personal data is automatically transmitted to PayPal. The personal data transmitted to PayPal PayPal is usually first name, surname, address, e-mail address, telephone number or other data related to the respective order. Personal information exchanged between PayPal and the Controller may be transferred by PayPal to credit reporting agencies. The purpose of such transmission is to verify identity and creditworthiness. The person concerned has the opportunity to withdraw his or her consent to the processing of personal data with PayPal at any time. A revocation does not affect personal data that must be processed, used or transmitted for the (contractual) payment processing.The current PayPal privacy policy can be found at here.

We use this information to provide customer service, e.g. to provide new fresh download links or to operate our user area as a service to customers.
We do NOT share this information with outsiders at any time.

to 3. name and e-mail address:
Users will receive emails that may include company news, user information, updates regarding their order and related products or services. Information etc. If at any time the user wishes to unsubscribe from receiving future emails, there is an unsubscribe link at the bottom of each email or any user can contact us through our website. In addition, the data may also be used to respond to your inquiries, questions and/or other concerns

The protection of the privacy of very young people is particularly important. For this reason, we never collect and maintain information on our website that we actually know is under 13 years old, and no part of our website is structured to attract anyone under 13.


To integrate and display video content, our website uses plugins from YouTube. The video portal is provided by YouTube, LLC, 901 Cherry Ave, San Bruno, CA 94066, USA. When a page with a built-in YouTube plugin is opened, a connection to the YouTube servers is established. This tells YouTube which of our pages you have visited. YouTube can link your browsing behavior directly to your personal profile if you are logged into your YouTube account. You can prevent this by logging out first. The use of YouTube is in the interest of an attractive presentation of our online offers. This constitutes a legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR. Details on the handling of user data can be found in the YouTube privacy privacy policy here.


How do we protect your information?:
We are using a Secure Sockets Layer (SSL) encryption when collecting or transferring sensitive information

What you should do to protect your information?
As general behavior in the internet, it is recommended that users take great care with their accounts, and follow vigilantly some general safety rules:
Do not press a link that you do not expect to receive or not requested by us to press. Do not use simple, trivial, or versatilely used passwords when creating an account or using our products and services.

Changes to this privacy policy
Cinematique Instruments has the discretion to update this privacy policy at any time. When we do, we will post a notification on the main page of our Site, revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.


If you need further assistance you can contact us - via our online web form found on our support pages.
Cinematique Instruments
Johannisstr. 60
DE-50668 Köln
or by phone: +49 221 139 27 21, (opening hours: 11.00 to 16.00, Monday to Friday)
or email to "support (at)"

The Cinematique Instruments Team

This document was last updated on June 15, 2020